Welcome! Let's journey together towards changing your life
Welcome! Let's journey together towards changing your life
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This website is operated by Zena Hockley Coaching Limited. The privacy of our users is extremely important to us and therefor we encourage all users to read this policy very carefully because it contains important information regarding:
Who we are
Zena Hockley Coaching Limited ('we', 'us', 'our') collect, use and are responsible for storing certain personal information about you ('you', 'your', 'yours')
The personal information we collect and use
Personal information is information which you can be identified from (and does not include any anonymised forms of information)
Types of personal information
We may process the following types of personal information in relation to you:
How your personal information is collected
This section describes how the above types of personal information are collected by us. Your personal information will be collected as follows:
Personal information obtained from you directly
We will sometimes obtain information from you directly, including when you:
Changes to the way in which we collect your personal information
In the event we need to obtain personal information in relation to you from any other source than those described above, we shall notify you of this.
How we use your personal information
General purposes
In general, your personal information will generally be processed for the following purposes:
Use of your information for marketing purposes
We have described above that one of the general purposes for which your data shall be processed is for our marketing purposes.
We wish to make you aware that you have the right to object or opt-out of any direct marketing by:
Unsubscribing using the link contained in all emails or
Contacting us on email to zena@fibrowarriorcoach.com
Lawful basis for processing of your personal information
We have described above the purposes for which we may process your personal information. These purposes will at all times be justified by UK data protection law.
General lawful bases
The lawful basis upon which we are able to process your personal data are:
In general, in order to meet the purposes we have described above, we will process your personal information where we have your express consent on each occasion that the data is processed.
Lawful bases specifically applicable to marketing
We will only ever use your personal information to send you marketing directly where we have your explicit consent (which will be obtained in a format separately to this policy).
Sharing of your personal information
On any occasion where any of your personal information is shared with any third party, we shall only permit them to process such information for our required purposes, under our specific instruction, and not for their own purposes. We are required to enter into a formal legal agreement to enable such sharing to take place.
We do not anticipate that we will need to share your personal information with any third party. We will notify should this position change.
Necessity of information
Where information is requested from you and you do not provide this:
It may prevent you from using certain features of the website and/or receiving information regarding services.
We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
How long your personal information will be kept
Your personal information will only be kept for the period of time which is necessary for us to fulfil the above purposes.
We envisage that your personal information shall be retained by us as follows:
For a period up to 6 months
After the period described above, your information shall be properly deleted or anonymised.
Keeping your information secure
We will ensure the proper safety and security of your personal information and have measures in place to do so. We will also use technological and organisation measures to keep your information secure. These measures are as follows:
We have proper procedures to deal with any data security breach, which shall be reported and dealt with in accordance with data protection laws and regulations. You shall be notified of any suspected data breach concerning your personal information.
Children
Our website is not intended for children (anybody under the age of 18). We do not intend to collect data from children.
Your rights
Under the UK General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of these rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on your rights under the General Data Protection Regulations.
If you would like to exercise any of these rights please contact Zena Hockley in the following manner:
email zena@fibrowarriorcoach.com
Changes to the privacy policy
This privacy policy was published on 1st December 2023 and last updated on 1st December 2023.
We may change this privacy policy from time to time and will notify you of any changes by:
email if you have opted in to receive emails.
Contacting us
The relevant person to contact regarding your personal information is: Zena Hockley
Any requests or questions regarding the use of your personal information should be made to the above named person using the following method:
email zena@fibrowarriorcoach.com
Sources of further information
This policy provides key information to you regarding the processing of your information. For certain areas of our information processing, we have further comprehensive details contained in other documentation.
This information can be located as follows:
As per the above description of our purpose and information sharing, we will use Google Services as part of our service. Google operates under the following terms: https://policies.google.com/
Copyright © 2023 ZenaHockley - All Rights Reserved.
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